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DFPS CPS Handbook §12321
Transfer Process

Verbatim text as fetched 2026-10-02 from the official source. Always check the official text for later changes.

CPS June 2022 FBSS takes the following steps when transferring a case between counties or regions: - As soon as the need for case transfer is identified, the transferring FBSS supervisor emails the receiving regional FBSS case transfer mailbox to set up the case transfer. The transfer request email must include Form 7102 Courtesy or Case Transfer Request as well as any additional pertinent information related to the case and case transfer. See FBSS Courtesy and Transfer List . - Within two business days, the receiving FBSS supervisor emails the transferring FBSS supervisor to identify the FBSS caseworker assigned to the case. - The transferring FBSS caseworker must complete the case transfer summary in full and include all of the following: - A detailed assessment of the progress of services. - Ongoing needs to address child safety and the family’s protective capacities. - Any parental child safety placement, safety plan, and Family Agreement Plan that is in place. - The transferring FBSS caseworker makes sure: - The Person Detail page is up to date. - There is a current Family Plan of Service or Family Plan Evaluation. - The receiving FBSS caseworker must contact the family to confirm the family’s residence in the area before the FBSS staffing. - The FBSS staffing (meeting) must be held within 10 calendar days from the date that the transfer request is sent. The transferring FBSS unit and the receiving FBSS unit must participate in the FBSS staffing. Upon verifying the family’s residence, the receiving FBSS caseworker must begin making monthly face-to-face contact with the family according to policy. If principals in a case are actually or are believed to be located in more than one county or region, FBSS staff in both locations must cooperate to: - Take any immediate actions needed to ensure child safety. - Determine in which area the family will be best served.